COVID-19: Service reductions, closures, cancellations, updates

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Eglin is in Health Protection Condition Charlie.  Below is the official and most current version of closures, cancellations and hour changes.

Service Reductions

96th Medical Group

 The Hospital is single point of entry at the emergency room entrance beginning April 13.

Health screenings for all individuals prior to entering facility. Visitors with flu-like symptoms will not be permitted in the inpatient area.

Acute care concerns will continue to be addressed

Routine appointments will be booked in the future as the situation improves

Visitors must check in at the front desk.  Visitors who have travelled internationally are not permitted to visit 14 days after arrival to US.

Only one adult visitor allowed per patient.

No one under the age of 18 permitted in inpatient or waiting areas.

Visitors should wash hands and maintain six feet separation.

MSU/ICU visiting hours:  7 a.m. – 5 p.m.

OB/GYN

All pregnancy appointments continue.  All other appointment types are cancelled.

Pharmacy
Hours:  Mon-Fri 7:15 a.m. – 4:30 p.m.  Drop off/pick up
Drive-thru:  Mon-Fri 8 a.m. – 5 p.m., Sat. 8 a.m. – noon Pick up only
See changes to satellite pharmacy traffic flow at this link.

EFMP

The Exceptional Family Medical Program office is closed for walk-in services until further notice.  The staff can be reached via phone at 850-883-9452 during office hours or through the email below.  Documents to be turned in can be done via email or through the drop box outside the office.  Email:  usaf.eafb.96-mdg.mbx.exceptional-family-members-clinic@mail.mil

Duty hours: (850) 883-8600

Nurse Advice line: 1-800-TRICARE

Airman and Family Readiness Center

Classes and events cancelled

Telephone counseling upon request

Face to face support for:  crisis assistance, emergency financial assistance, deployment, transition assistance, Capstone, exceptional family member, casualty.

Army Veterinary Services

No elective/wellness appointments.  Sick call appointments are case-by-case.  Prescription refills by phone.

Base Exchange

UPDATE:  Face coverings or masks are now required for BX workers and patrons.  The BX will not provide masks to customers.  This includes the Shopette and gas stations.

UPDATE 2:  Effective April 18 -  New Hours

Main Exchange
Open Mon – Sat 9 a.m. – 5 p.m., Sun 10 a.m. – 4 p.m.
West Gate Shoppette – Mon – Fri 5 a.m. – 11 p.m., Sat – Sun 8 a.m. – 9 p.m.
East Gate Shoppette – Mon – Fri 5:30 a.m. – 6 p.m., Sat 9 a.m. – 6 p.m., Sun 9 a.m. – 5 p.m.
Mini Mall
Anthony’s Pizza – closed
Charley’s Mon – Fri 10:30 a.m. – 1 p.m., Sat – Sun – closed
Einsteins Mon – Fri 6:30 a.m. – 11 a.m., Sat – Sun - closed

BX Food Court

Take-out only

Chapels East/West   

All worship services and programs are cancelled until 1 April.  Phone: 882-2111

Child Development Centers

Active duty only

Limited to priority members – single/dual military members whose jobs require them to work on base.  DOD employees may be approved on a case-by-case basis.  All other families must keep their children at home.  Families will not be charged for the weeks the child is not in attendance.

Civilian Personnel Office     

Virtual services only; no walk-ins

Commercial Travel Services 

Primary Deployments & PCS only

All others on stand-by

Commissary

UPDATE:  Face coverings or masks are now required for commissary workers and patrons.  The commissary will not provide masks to customers.

UPDATE 2:  Weekend Hours adjusted beginning April 18

Mon-Fri 9 a.m. – 5 p.m. active duty and family ONLY

                  5 p.m. – 7 p.m. All ID card holders

Sat-Sun 9 – 11 a.m. - ACTIVE DUTY only
                11 a.m. – noon – Seniors 65 and older
              noon – 7 p.m. all ID card holders

Comm. Focal Point   

Walk-ups available ONLY for Emergencies

Community Support Coordinator    

Email only; no walk-ins

Dining Facilities        

Take-out only for meal card and dorm residents.

Lift:  CLOSED

Lightning:  take-out only

Eglin Federal Credit Union

Drive through only – 9 a.m. – 3 p.m.

Education center

Reduced services – 882-8141

Equal Opportunity Office     

Business conducted via telephone only.  – 882-4285.

Finance (CPTS)

Customer Service counter pausing in-person ops

Fitness Centers

Facilities available to military members ONLY.

24-hour access is suspended until further notice

Main and Lightning Fitness Center hours

Mon-Fri - 6 a.m. to 8 p.m.

Sat-Sun - 8 a.m. to 5 p.m.

Field House closed until further notice

Freedom of Information Act (FOIA) Office

Minimum manning

Gate and Visitor Control Center

East Gate VCC closed.  All Pass and Registration operations will be moved to the West Gate VCC.

West Gate VCC hours:   6 a.m. - 6 p.m.

Northwest Gate closed beginning March 25.

For more information, call 882-2203.

Golf Course

Snack bar take out only

House Hold Goods   

Counseling via phone and email only

IDRC (Deployments) 

7 a.m. – 5 p.m. M-F

Phone: 882--8923

All customers are encouraged to use electronic means to communicate.

IG      

Complaints via phone at 882-5966 or 5984 or email at 96tw.ig@us.af.mil; no walk-ins

Hotline:  882-0092

Information Protection        

Finger-printing paused

Jackson Guard

Lobby and Customer Service - Closed

Previously authorized camping permits will be honored.

Public Access Map may be intermittently unavailable over the next several weeks.  Please abide by the permanent closed areas delineated in the 2019-20 regulations handbook.  Daily closures will be administered by use of barriers, etc.

Recreational use permits may still be purchased at the website.  https://www.eglin.isportsman.net

The Spring Turkey Season remains open.  Jackson North, Jackson South, Brier Creek West, and Brier Creek South Management Units remain open; however, the check-in/out requirement for these areas is temporarily waived as check stations will not be manned.

Brier Creek East Management Unit is closed.  Brier Creek West and South Management Units are open on weekends only.

Lodging

Reduced services

Reception Center

Eglin Inn Reception Center is closed until further notice.  24-hour guest services will continue from Whitesand’s Inn Lobby.

Military Personnel Flight

Reduced services

ID card section will only service appointments, fast pass customers.  Dependent and retiree services and DEERS updates will not be provided.  Security Forces will grant base access to members with expired dependent/retiree ID cards in support of the effort.

Safety

Normal services via email and phone

SARC 

Virtual appointments only; email and phone only

Small Business Office

Questions regarding how the Air Force and AFMC is responding to the COVID-19 virus and how it could potentially impact upcoming acquisitions or current contracts, please contact HQ AFMC/SB at (937) 257-3211, or email at aac.sb@us.af.mil

Legal Office

All other in-person services/appointments are paused, legal assistance is emergency only, email

Tax Center   

Tax Center by appointments only 882-1040

For more information, please call the Team Eglin COVID-19 information line at 850-882-9904.

Closures and cancellations:

First Friday 5ks – cancelled

Group exercise classes – cancelled

Youth baseball practice/games - cancelled

Fitness assessment testing – cancelled until June

6th Ranger Training Battalion events - cancelled until further notice

Library story time – cancelled until further notice

Taekwondo classes – cancelled until further notice

Dance classes – cancelled until further notice

Intramurals - postponed

Spring Fling 5k

Fairhope Arts and Crafts Festival trip

Dinner and a Book Club

Capture the Flag tournament

Legends First Friday

EFMP Easter Event

Easter Egg Extravaganza

Tennis Tournament

Sand and Spur Riding Club   (Open House – postponed)

Education Fair - postponed

Springfest

CDC Parents Night Out

Parking Lot Sale

NOLA Jazz and Heritage Fest tour postponed until Oct. 3

Gate-to-Gate Run

Special Opportunity Spring Turkey Hunt

Youth Fishing Rodeo

Youth Center

Outdoor Recreation   

Ben’s Lake Marina

FamCamp

Photo studio

Legends Sports Grill

Library

Information, tickets and travel   - All events and ITT sponsored trips cancelled until further notice.

Auto Hobby Shop

Bayview Event Center

Beach areas/properties including White Point Recreation

Aero Club