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  • ‘Trailblazing’ advocates start rebuilding trust in privatized housing

    JOINT BASE SAN ANTONIO-LACKLAND, Texas -- The Department of the Air Force welcomed its first group of Resident Advocates June 15 with a clear mandate: rebuild trust in the privatized housing program.  The Air Force established the RA positions as part of a sweeping effort to improve privatized housing customer service and quality. Sixty new
  • Air Force Establishes Hotline to Address Housing Concerns

    Residents of privatized housing on Air Force bases now have a 24/7 toll free helpline to better assist with any housing concerns that they have not been able to resolve with their local privatized or government housing office, or housing chain of command.
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