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  • Tenant feedback drives housing programs improvement

    JOINT BASE SAN ANTONIO-LACKLAND, Texas – Air Force housing program officials are analyzing data from the calendar year 2021 Department of Defense Annual Tenant Satisfaction Survey for trends and ways to improve the enterprise’s housing portfolio and tenant experience (OMB Control Number: 0704-0553

  • 2020 successes set stage for continued housing improvements

    JOINT BASE SAN ANTONIO-LACKLAND, Texas – The Department of the Air Force's effort to improve housing programs for Airmen, Guardians and their families scored some major victories in 2020, but housing officials say there is still much work to be done.Armed with feedback from housing residents,

  • Installation commanders are key in privatized housing success

    Following full analysis and inputs from more than 45,000 residents, the Air Force's enterprise-wide effort to improve privatized housing program by actively engaging residents and families, and increasing installation commander input is showing positive results.

  • Air Force Housing Helpline Connects Residents to the Support They Seek

    Since its launch in May 2019, Air Force Housing Helpline has been helping residents resolve concerns with Air Force privatized and government housing. AFCEC's Installations Directorate, which manages and executes the Air Force’s housing program, established 1-800-482-6431 as 24-hour helpline to

  • A Sustainable Future: AF Housing goes Solar

    More than 2,000 privatized homes across multiple Air Force installations will soon generate renewable energy.Rooftop solar panels were recently installed at residential communities on Air Force installations across the United States. Combined, the homes will generate an estimated 7 megawatts of

  • Privatized housing project at Eglin AFB getting ready for grand opening

    As the Air Force Civil Engineer Center's Installations Directorate celebrates the 20th anniversary of privatized base housing this year, a new neighborhood is about to open at Eglin AFB.Anchored by the 12,000-square-foot Warrior Landing Community Center, the 747-residence community is set to have